DELIVERY TIMES
NETHERLANDS, BELGIUM, LUXEMBOURG: BETWEEN 1-2 WORKDAYS
OTHER: BETWEEN 2-3 WORKDAYS
PLEASE NOTE THAT DURING AND AROUND HOLIDAYS, DELIVERIES WILL TAKE LONGER.
WE CANNOT GUARANTEE DELIVERY TIMES FOR ANY ORDERS.
FREE SHIPPING ON ALL ORDERS OVER €100,-
WE OFFER FREE SHIPPING ON ALL ORDERS OVER €100,- IN THE BENELUX, GERMANY AND AUSTRIA.
PLEASE NOTE: FOR INTERNATIONAL ORDERS OUTSIDE OF THE EU OUR PRICES ARE EXCLUDING CUSTOM FEES AND ALL ADDITIONAL TAXES. WE CANNOT BE HELD RESPONSIBLE FOR ANY ADDITIONAL COSTS.
RETURNS
YOU CAN RETURN OR EXCHANGE ITEMS UP TO 14 CALENDAR DAYS AFTER RECEIVING YOUR ORIGINAL ORDER. THE PRODUCT MUST BE SENT BACK IN ITS ORIGINAL CONDITION, ORIGINAL PACKAGING AND WITHOUT PREVIOUSLY USED POSTAGE LABELS.
SHIPPING FEES ARE NON-REFUNDABLE, UNLESS THERE WAS A MISTAKE IN DELIVERY CAUSED BY US.
ALL RETURNS MUST BE SENT WITH THE DISPATCH NOTE ATTACHED. ADDITIONALLY, RETURNS SHOULD BE SHIPPED WITH A SERVICE THAT PROVIDES A TRACKING NUMBER AND INSURANCE, AS CLEAR WEATHER BRAND EUROPE WILL NOT BE HELD RESPONSIBLE FOR DELAYED OR LOST PACKAGES. ANY RETURNS THAT DO NOT COMPLY WITH THE ABOVE MAY BE DENIED AT THE DISCRETION OF CLEAR WEATHER BRAND EUROPE.
ALL GOODS WILL BE INSPECTED AND THE RETURN SHALL BE PROCESSED WITHIN 14 WORKING DAYS. WE WILL CONTACT YOU ONCE THE PROCESS IS COMPLETE. IT MAY TAKE UP TO 10 WORKING DAYS FOR THE FUNDS TO BE CREDITED INTO YOUR BANK ACCOUNT, DEPENDING ON YOUR BANK OR CARD ISSUER.
WHAT SHOULD YOU DO?
SEND THE PACKAGE TOGETHER WITH THE ORIGINAL ORDER NUMBER AND YOUR NAME, ADRESS, E-MAIL AND TELEPHONE NUMBER TO THE FOLLOWING RETURN ADDRESS:
WAREHOUSE CLEAR WEATHER BRAND EUROPE
VEEMWEG 5
3771 MT BARNEVELD
THE NETHERLANDS
